Change management is crucial, especially during disruptive events like COVID-19. This course includes simulations on managing change in hospitals during the pandemic, created in collaboration with subject matter experts. The simulations aim to provide an engaging, immersive experience for learners to develop practical change management skills through realistic scenarios and decision-making opportunities.
The purpose of these simulations was to create a more engaging experience for the learner.
While developing the simulations, we kept the focus on keeping the content digestible, authentic, relevant, visual and engaging.
Using adult learning principles we created simulations that:
We designed this simulation to be immersive and authentic. We worked with an SME to build a strong and realistic narrative, had staff record audio conversations and used real news clips and videos.
A core aspect of change management is communication and discussion with stakeholders. In order to foster this, we created reflection-based questions and open forums.
Open forums and discussion boards were used at the end of the simulations to allow students to discuss their actions.
